Unfortunately, you can't add, remove, or exchange products from an order you've already placed.

Unfortunately, this is not currently possible. In case of a problem, please contact our customer service by e-mail info@mysoda.fi or by phone 020 712 1590.

We deliver your order to Finland, EU countries, Switzerland and Norway.

We deliver the products ordered to Finland as Postal Parcel or Matkahuolto Near Parcel. Products ordered outside Finland are delivered as GSL parcel

Postal Parcel 6,90€

Matkahuolto Near Parcel 6,90 €

GSL Parcel 9,90 €

You have the right under the Finnish Consumer Protection Act to exchange or return all or part of your order within 14 days of receiving the order. The right of return only applies to unused and marketable products in the original packaging.

Follow these steps when returning products ordered to Finland:

-Pack the products carefully in their original packaging.

-Take the package to your nearest postal office or Matkahuolto service point and send the return to the address below using Posti or Matkahuolto contact ID.

Return address:Mysoda c/o Taalintehtaankatu 420750 Turku

Contact ID for the returns: Posti 659958, Matkahuolto 940529

-Remember to ask for a receipt for your return and keep the receipt until you receive an email from us confirming your return.

When returning products ordered outside Finland:

-Contact our customer service info@mysoda.fi and state in the message that you want to return the order. We will send you detailed return instructions.

If you don't pick up your order within the time specified by the transport company, your order will be returned to the sender, Mysoda Oy. In this case, we will consider the transaction canceled and refund you the payment. Please note that we do not refund any postage for your order.

You can pay your order online with all major Finnish banks:

- Aktian
- Danske Bank
- Handelsbanken
- Nordea
- Oma Säästöpankki
- Osuuspankki
- POP-pankki
- Säästöpankki
- S-pankki
- Ålandsbanken

You can pay your order online:

- Visa-, Visa Debit-, Visa Electron
- MasterCard-, Debit MasterCard
- American Express

You can pay your order with mobile payment method:

- MobilePay

You have the following invoice and installment service:

- Collector

Read more about the installment here

The CO2 cylinder is not included in the machine package because of the shipping restrictions of CO2 cylinders in international transportation. However, we can sell and ship Mysoda Extragas cylinders to our customers in Finland. If you are located outside of Finland you can use a cylinder bought from a local store, or if you have owned a sparkling water maker before, you can use your old CO2 cylinder. There is a common European standard for CO2 cylinders which means that cylinders from different brands are compatible with Mysoda sparkling water makers and vice versa.

Yes, other operators, such as Sodastream's and Aga's CO2 cylinders are fully compatible with Mysoda sparkling water makers. Vice versa Mysoda CO2 cylinders are compatible with all sparkling water makers from different manufacturers.

Yes, all of the Mysoda drink mixes manufactured in Finland are vegan.

- Verkkokauppa.com
- Stockmann
- K-Citymarket
- Prisma
- Tokmanni

- Verkkokauppa.com
- Stockmann
- Tokmanni

- Verkkokauppa.com
- Stockmann

- Tokmanni

- K-Citymarket

- Prisma

You can find Mysoda Extra Gas from home appliance departments of

-Tokmanni

-Prisma

- K-Citymarket

You can find Mysoda's exchange gas (CO2 cylinders) e.g. the following exchange points::

-Tokmanni's checkouts

- Information points of Prisms and K-Citymarkets

-Also from well-stocked K-markets, K-Supermarkets and S-markets.

Our beverage concentrates are sold by the following retailers:

-Tokmanni

-K-Citymarket

-Prisma

-K-Supermarket

-K-Market